| Message on printer Display Panel |
What it means. |
What to do. |
Additional comments. |
| FILE SYSTEM IS FULL |
The disk file system is full. |
1. Delete all unnecessary files from the EIO
disk and then try again. Use HP Resource Manager to download or delete
files and fonts. (See the software help for more information.) 2. Advise
the customer to increase the permanent storage (use a larger EIO disk or
add a RAM DIMM). |
|
| FLASH DEVICE FAILURE |
The flash DIMM had a critical or fatal failure. |
1. Reseat the flash DIMM and ensure it is
locked into place. 2. Remove the flash DIMM and replace it with a new
one. |
The formatter could also be bad. |
| FLASH FILE OPERATION FAILED |
The requested operation could not be performed
(for example, attempting to download a file to a nonexistent directory). |
1. Check the file name and the directory name.
2. Reseat the flash DIMM. 3. Retry the operation. |
|
| FLASH FILE SYSTEM IS FULL |
The flash file system is full. |
Delete unnecessary files from the flash DIMM
and try again. Use HP Resource Manager to download or delete files and
fonts. (See the software help for more information.) |
|
| FLASH IS WRITE PROTECTED |
The flash DIMM is protected and no new files
can be written to it. |
Disable the write protection through HP
Resource Manager. |
|
| HP TONER DETECTED alternates with PRESS GO TO
CONTINUE |
The printer has detected that the toner
cartridge is not a genuine HP toner cartridge because it does not see or
recognize the toner cartridge’s identification (model, manufacturing
date, and serial number). |
1. Make sure the toner cartridge is a genuine
HP toner cartridge. A non-HP toner cartridge will produce this error.
Any printer repair required as a result of using non-HP toner is not
covered under the printer warranty. 2. If the HP toner cartridge is new,
the Elabel (cartridge memory) is missing or has been tampered with. 3.
If the HP toner cartridge is used, the printer will not recognize the
cartridge until 20 pages have been printed. After 20 pages have been
printed, the error message disappears. 4. If the HP toner cartridge is
used, and the error message remains after 20 pages have been printed,
the cartridge has previously run out of toner. Replace the toner
cartridge. |
|
| INPUT DEVICE CONDITION [XX.YY] |
An input paper-handling device has a condition
that needs attention before printing can resume. 1st X = Device number
in chain 2nd X= Device type (three types): 1 = Input 2 = Output 3 =
Stapler/stacker unit YY = Device specific error |
1. Turn the printer off. 2. Disconnect the
cable to the input paper handling devices and then reconnect it. 3.
Ensure the device is properly connected and any doors or paper guides
are properly closed. 4. Turn the printer on. 5. See the documentation
that came with the paper-handling device for assistance. |
|
| INSTALL DUPLEXER |
The printer is unable to print the current job
because the duplexer is not installed or not inserted correctly. |
1. Turn the printer power off. Install or
reinsert the duplexer and ensure it is fully seated. 2. Ensure the
right-angle power cord is used for the printer. |
|
| INSTALL TONER CARTRIDGE |
The toner cartridge has been removed and must
be reinstalled for printing to continue. |
Reinstall the toner cartridge and ensure it is
fully seated. |
The high voltage power supply might also cause
this error. |
| INSTALL TRAY [X] |
The printer is unable to print the current job
because the specified tray [X] is open or not inserted correctly |
1. Reinsert the specified tray. 2. Check for
damaged tabs on the right side of the tray. 3. Check for damaged tray
sensor switches in the printer. 4. Replace the PCA controller in the
feeder |
|
| LOADING PROGRAM [NUMBER] alternates with DO NOT
POWER OFF |
Programs and fonts can be stored on the
printer’s file system. At startup time, these entities are loaded into
RAM. (These entities can take a long time to load into RAM depending on
the size and number of entities being loaded.) The <NUMBER>
specifies a sequence number indicating the current program being loaded. |
Wait for the program to load. |
|
| MANUALLY FEED [TYPE] [SIZE] |
One of the following occurred: - A manual feed
was requested.-There is no media in tray 1.- The wrong size of media is
loaded. - The control panel is not set for the size and type of media
loaded. |
1. Load the requested paper into tray 1. 2.
Press GO (or READY on older printers) if the desired paper is already
loaded in tray 1. 3. Press -VALUE+ to scroll through other available
types and sizes. 4. Press SELECT to accept the alternate type or size. |
If manual feed was not what you were expecting,
check your software settings. |
| MEMORY FULL STORED DATA LOST |
There is no available memory in the printer.
The current job might not print correctly and some resources (such as
downloaded fonts or macros) might have been deleted. |
Press GO to continue. Add more memory to the
printer or to simplify the print job |
|
| MEMORY SETTINGS CHANGED |
The printer changed its memory settings because
it did not have enough memory to use the previous settings for I/O
buffering and resource saving. This usually occurs after removing memory
from the printer, adding a duplexer, or adding a printer language. |
Press GO to continue. Add more memory to the
printer or to simplify the print job |
|
| MEMORY SHORTAGE JOB CLEARED |
The printer did not have enough free memory to
print the entire job. The remainder of the job will not print and will
be cleared from memory. |
Press GO to continue. Add more memory to the
printer or to simplify the print job |